top of page

Privacy Policy

See also the cookie policy | General Terms and Conditions of Sale (GTC) | General Terms and Conditions of Use

CONFIDENTIALITY AT A GLANCE

We collect certain information about you in order to:

  • Processing your orders and managing your account,

  • To answer your questions,

  • Ensuring the continuity of our activities,

  • And, with your consent, to send you information about our products and personalized offers.

Your information may be shared with our service providers and affiliates for these purposes, as well as with regulatory authorities when required by law. We do not share your personal information with other organizations for marketing purposes.

For more details on your rights and the use of your data, see the sections below.

1. PRESENTATION

Dodeca Minerals respects your privacy and is committed to protecting your personal data. This notice describes:

  • The personal data we collect through our website www.dodeca-minerals.com

  • The way they are used

  • Your choices regarding this data

2. Who is Dodeca Minerals?

Dodeca Minerals (hereinafter “Dodeca”, “we”, “us” or “our”) is the controller responsible for your personal data.

Contact details :

Dodeca Minerals

P.O. Box 1406 – 1820 Montreux – Switzerland

Email: info@dodeca-minerals.com

Dodeca Minerals is part of DODECA PARTNERS Sàrl.

3. Personal data collected

We collect and use:

  • Information provided by you : when creating an account, placing an order or filling out a contact form (name, address, email, telephone, demographic information).

  • Correspondence : all exchanges with us via email or form.

  • Browsing information : IP address, browser type, referring sites, pages visited, access times, interactions with our site.

  • Anonymous data : demographic information and preferences to improve our services.

  • Cookies and similar technologies : for tracking and analyzing browsing (see Cookie Policy).

4. Purposes and legal basis of processing

We may process your personal data for the purposes described below and on the following legal bases:

  • Contract execution : order handling and management, delivery, payment, customer support.

  • Pre-contractual : providing information before concluding a contract.

  • Legitimate interest : internal administration, fraud prevention, service improvement and business continuity.

  • Marketing and profiling : sending personalized communications with your consent or on the basis of limited legitimate interests.

  • Compliance with the law : meeting legal, tax or regulatory obligations.

  • Exercising rights in court : processing the information necessary for legal proceedings.

5. WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

Your data may be shared with:

  • Third-party service providers : hosting, data analysis, IT support, under contract to guarantee legal and secure processing.

  • Affiliated companies or subsidiaries.

  • Regulatory authorities: when required by law, for investigations or court orders.

  • Parties involved in restructuring : mergers, acquisitions or asset disposals.

6. DO WE TRANSFER YOUR PERSONAL DATA OUTSIDE OF YOUR COUNTRY?

Your data is generally not transferred outside your country unless necessary. If this occurs, appropriate safeguards are in place (EU standard contractual clause, or other mechanisms compliant with Swiss and EEA legislation).

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your information is kept for as long as necessary to:

  • To provide the ordered products or services,

  • Comply with legal obligations,

  • Preventing fraud and other financial crimes,

  • Responding to complaints or legal claims,

  • Achieve other legitimate business objectives (e.g., internal statistics).

8. YOUR RIGHTS

If you are a resident of the EEA, you can:

  • Access, correct, update or request the deletion of your personal data,

  • You have the right to object to certain processing based on legitimate interest, to request the restriction of processing or the portability of your data,

  • You may withdraw your consent at any time (without affecting the legality of previous processing).

  • File a complaint with your local data protection authority.

To exercise your rights, contact us at info@dodeca-minerals.com or at our postal address above. Proof of identity may be requested.

9. WHAT COOKIES AND SIMILAR TECHNOLOGIES DO WE USE?

For more information about cookies, please see our Cookie Policy.

10. CONTACT US

If you have any questions regarding your privacy and rights, please let us know how we can help you.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this notice. The updated version will be published with the revised effective date.

UPDATE TO TERMS AND CONDITIONS - NOVEMBER 2025

Realgar (10).png
bottom of page